Privacy Policy
Effective Date: 01/01/2024
At Mango Bibo, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services, including our virtual receptionist, scheduling, and SMS communication services. By using our site and services, you agree to the practices outlined in this policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
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Personal Information: When you interact with our services, we may collect personal details such as your name, email address, phone number, and business information.
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Financial Information: To process payments for our services, we may collect payment information such as credit card details, billing address, and related financial data. This information is securely transmitted and processed by our payment providers and is never stored on our servers unless absolutely necessary for recurring services.
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Automatically Collected Information: When you visit our website, we may collect information such as your IP address, browser type, and device information through cookies and other tracking technologies.
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SMS Data: If you opt in to receive SMS communications, we collect your phone number and the content of messages exchanged between you and Mango Bibo.
SMS Communications & Consent
If you opt in to receive SMS communications from Mango Bibo, we will only send SMS messages after obtaining your explicit consent. Our SMS opt-in box will not be pre-checked or mandatory when you sign up for our services.
By opting in, you agree to receive text messages related to our services, such as appointment reminders, updates, and promotional offers. Message and data rates may apply according to your mobile carrier plan.
You may opt out of SMS communications at any time by replying "STOP" to any message or by contacting us at admin@mangobibo.com.
SMS Carrier Compliance
Mango Bibo adheres to The Campaign Registry (TCR) and carrier SMS policies, and we are committed to compliance with all applicable laws, including the Telephone Consumer Protection Act (TCPA). We ensure that SMS messages are sent only with your explicit consent.
Do Not Call Policy
Mango Bibo is committed to respecting your preferences when it comes to communication. If you do not wish to receive marketing or sales calls from us:
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You can request to be placed on our internal "Do Not Call" list by contacting us directly at +1 (619) 228-2996 or admin@mangobibo.com.
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Once added, we will take all reasonable steps to ensure that your number is removed from our marketing and outreach lists.
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Please note that we may still contact you regarding transactional or service-related matters, as permitted by law.
We adhere to all applicable telemarketing laws and regulations, including the Telephone Consumer Protection Act (TCPA) and the National Do Not Call Registry.
Financial Information Handling
To securely process payments for our services, we may collect and transmit financial information, such as credit card details or other payment-related data. This information is handled using industry-standard encryption protocols and is processed by trusted third-party payment processors.
We do not store your financial information on our servers unless required for recurring services. When financial data is stored, it is kept under strict security measures to prevent unauthorized access, modification, or disclosure.
If you wish to update or delete your financial information on file, please contact us at admin@mangobibo.com.
How We Share Your Information
We only share your information with trusted third-party partners who help us provide our services, including:
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Payment processors
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Scheduling platforms
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SMS communication providers
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Other service providers necessary for the functioning of our business
We do not sell or rent your personal or financial information to third parties for marketing purposes. Your information will only be shared as necessary to facilitate our services and communications.
Your Rights and Choices
You have the right to:
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Access and update your personal and financial information
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Opt out of receiving marketing emails or SMS messages
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Request the deletion of your personal and financial information (subject to legal requirements)
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Withdraw consent to SMS communications at any time
To exercise these rights, contact us at admin@mangobibo.com.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website. These technologies help us understand how visitors interact with our site and enhance our services.
You can manage cookie preferences through your browser settings and choose to block or delete cookies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Effective Date" of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our data protection practices.
Security of Your Information
We are committed to protecting your personal and financial information. We employ industry-standard security measures, including encryption and secure access controls, to prevent unauthorized access, disclosure, or misuse of your data.
While we take strong measures to safeguard your data, no transmission or storage method is 100% secure. However, we strive to maintain the highest security standards to protect your information.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Mangobibo.com
1901 First Ave Suite 405 San Diego, CA 92101
+1 (619) 228-2996
admin@mangobibo.com