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How Mango Bibo Virtual Cashier Works

A Virtual Cashier from the Philippines Taking Orders in the USA Restaurant
A Virtual Cashier from the Philippines Taking Orders in the USA Restaurant
A Virtual Cashier from the Philippines Taking Orders in the USA Restaurant
Live Host in 3 Seconds

Tap to Call Host

Guests see a real person instantly—within 3 seconds. No waiting, no confusion. The experience is warm, personal, and efficient.

✓ Instant video connection to a trained remote host

✓ Professional greeting with your brand voice

✓ Accessible via iPad, kiosk, or counter screen

Instant Assistance for Every Guest

We Help Fast

Our hosts handle the most common requests instantly, keeping your team focused on food preparation and service.

✓Menu FAQs and dietary information

✓Queue management and seating triage

✓Pickup directions and order status

✓Loyalty program enrollment

✓Upsell suggestions (drinks, sides, desserts)

A Team Working on Food Orders while the Virtual Cashier from the Philippines Takes The Orders
A Man Ordering Food In Front of A Tablet
Our Hybrid Ordering Workflow

On-Site Team Notification

When an order is completed and paid, your on-site staff automatically receives a clear, instant notification — keeping the kitchen moving smoothly without extra steps or confusion.

 

✓ Instant “New Order – Paid” alerts

✓ Queue number displayed clearly

✓ Accurate order details

✓ No extra coordination needed

✓ Seamless kitchen workflow

Our Service Guarantees

≤3s

First Response Time

≤90s

Average Handle Time

≥99.5%

Uptime SLA

≥4.6/5

Customer Satisfaction

Perfect For

Fast-Casual Chains

Scale your front-of-house without scaling labor costs.

Ramen & Noodle Shops

Handle peak hours with consistent, friendly service.

Boba & Coffee Shops

Manage queues and upsell premium add-ons.

Dessert & Bakeries

Greet customers and drive impulse purchases.

Ghost Kitchens

Manage high pickup traffic with minimal overhead.

Retail Locations

Welcome customers and drive engagement.

Ready to Transform Your Operations?

Book a 10-minute demo to see how Mango Bibo can work for your business.

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